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Helping Church Leaders Lead

WMR Hero - CLC

Website Tour

New to Watermark Resources? Watch this video for a comprehensive tour of the website!

PURCHASING MATERIALS

How do I purchase materials?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Type your login ID and password (If you don’t have a login ID, contact the ministry leader at your church or email resources@watermark.org).
  3. Select the "Ministries" tab at the top of the page and select the ministry for which you would like to order material.
  4. Click the “Order Materials” link in the center of the page (If you don’t see the link, contact the ministry leader at your church to be authorized).
  5. Press “Add to Cart” beside the item you need. The link will change to “Go to Cart”. Repeat this step for each item you would like to purchase.
  6. Within your cart, adjust the quantity to the desired amount. When finished click “Checkout”.
  7. Follow the shipping and payment steps to complete your checkout.

You can find a video walkthrough of these steps here.

I’m not associated with a church. Can I purchase materials for individual use?

Unfortunately, we don’t sell the books for individual use. We only use the curriculum with host churches who have launched the ministry within their local body.

What shipping options are available?

We offer shipping options ranging from ground to overnight. More details can be found on the shipping options page during checkout.

When will I receive my shipment?

Orders placed before 1PM Central on business days will be shipped same day and orders placed after 1PM Central will be shipped the following business day. Please allow for shipping times listed during checkout.

Do you ship internationally?

Yes, we offer international shipping through our checkout process.

Do you have a branded product store?

We offer branded products for re:generation and re|engage through a third party provider. You can visit the re:generation store here and the re|engage store here.

What is the cost of materials?

Workbooks range from $3 to $12 depending on the ministry.

Can we pick up our order at Watermark?

We do not house workbooks at Watermark due to space constraints and therefore, cannot facilitate pick-ups at Watermark.

Is there a discount for bulk workbook orders?

Unfortunately, we do not offer a discount for ordering workbooks in bulk.

Is there a payment option where we can be invoiced for our order?

Unfortunately, we are not set up for that type of purchasing. All items sold must be paid for at the time of purchase.

MINISTRY LEADERS & CHURCH ADMINISTRATORS

How do I get access to leader resources on the website?

Contact the ministry leader at your church to get an invitation email. If you don’t know your ministry leader, contact us here.

I am an administrator. How do I add ministry leaders?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Type your login ID and password (If you don’t have a login ID, contact the ministry leader at your church or email resources@watermark.org).
  3. Use the “More” button in the top right corner to open the side bar menu and select “Church Profile”.
  4. Click the “Team” link near the middle of the page.
  5. Select the “Add Member” button and fill in leader information.
  6. To invite multiple leaders, select “Add Multiple Members” and follow the instructions. You can either add leaders by email addresses or by uploading a spreadsheet template.
  7. To check on the status of invitations, go to your Church Profile’s “Team” and locate your recipient’s name. If you see "Pending Invitation", the recipient has not yet completed the sign-up process.

You can find a video walkthrough of these steps here.

I am an administrator. How do I add other administrators from my church?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Type your login ID and password (If you don’t have a login ID, contact the ministry leader at your church or email resources@watermark.org).
  3. Use the “More” button in the top right corner to open the side bar menu and select “Church Profile”.
  4. Click the “Team” link near the middle of the page.
  5. Select the “Add Member” button and fill in administrator information.
  6. Choose “Church Administrator” from the drop-down menu at the bottom of the page and click “Invite Team Member”.
  7. To check on the status of invitations, go to your Church Profile’s “Team” and locate your recipient’s name. If you see "Pending Invitation", the recipient has not yet completed the sign-up process.

You can find a video walkthrough of these steps here.

Where do I find resources on the website?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Type your login ID and password (If you don’t have a login ID, contact the ministry leader at your church or email resources@watermark.org).
  3. Select the "Ministries" tab at the top of the page and select the ministry for which you would like to locate resources.
  4. Click the “Leader Resources” link in the center of the page (If you don’t see the link, contact the ministry leader at your church to be authorized).
  5. Navigate to the resource or use the search bar on the left side of the page.
  6. To preview a resource, click the eye icon on the right of the page. To download a resource, click the cloud icon.

You can find a video walkthrough of these steps here.

What do I do if the point person for my church is no longer on staff?

Contact us here so we can update your church’s information and give admin access to the new point person.

What is a church administrator?

A Church Administrator is someone who is authorized to order workbooks, access all materials, and add other leaders to your church website.

What is a ministry leader?

A Ministry Leader is someone who is serving in a ministry and needs access to things like training videos and lesson resources for that ministry.

What is a mentor?

A Mentor is only applicable to the re:generation ministry. This person serves as a guide outside of the re:generation group who is granted authority by a participant to speak into his or her life for the sake of spiritual growth and recovery. Mentors have the same access to watermarkresources.com as Ministry Leaders but are tracked differently internally.

MINISTRY LOCATIONS

How do I find a ministry location in my area?
  1. Click the "Ministries" tab at the top of watermarkresources.com.
  2. Select the desired ministry
  3. Scroll to the bottom of the page to view the map and search your area

*Note that not all ministries have a map.

What do I do if there isn’t a ministry location in my area?

For marriage, we have Additional Resources available on our website that we’ve found helpful to read and discuss. If you’re looking for something to walk through with your small group or spouse, two of our favorite books to recommend are The Meaning of Marriage by Tim Keller and Love and Respect by Emerson Eggerichs.

For re:generation, we recommend looking for a church that uses Celebrate Recovery. You can search for a church in your area here. In addition, Recovering Redemption: How Christ Changes Everything by Matt Chandler, Life’s Healing Choices: Freedom from your Hurts, Habit and Hang-ups by John Baker, and Freedom Starting Today: Overcoming Struggles and Addictions One Day at a Time by John Elmore are great books that can help guide personal work, dependence on Jesus, and questions for group sharing/conversation for recovery.

How do I add my church so it shows on the map?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Type your login ID and password (If you don’t have a login ID, contact the ministry leader at your church or email resources@watermark.org.
  3. Use the “More” button in the top right corner to open the side bar menu and select “Church Profile”.
  4. Press the “Edit” button next to the “Ministry Details” of the ministry you wish to update.
  5. Update the ministry information as needed. The more information you provide, the more helpful it will be for potential ministry participants.
  6. Check the box next to “Display This Ministry on the Map” to add your location. Most churches will not check this box until they are ready to launch the ministry publicly.

*Note that not all ministries have a map.

You can find a video walkthrough of these steps here.

LOGGING IN

How do I get a log in?

Contact the ministry leader at your church to get an invitation email. If you don’t know your ministry leader, contact us here.

What do I do if I log in, but I still can’t access leader resources?

To access leader resources, ensure that you have received an email invitation from watermarkresources.com and have clicked on the link within the email. This step is what links you to your church account and gives you access to leader resources. If that doesn’t work, contact us here.

How do I reset my password?
  1. Click "Sign In" at the upper right corner of watermarkresources.com.
  2. Select "Forgot Your Password".
  3. Input your email address and click “Reset my password” (If you do not receive an email with a link to reset your password, be sure to check your SPAM folder or contact resources@watermark.org.
  4. Click the link within the email to create a new password.

You can find a video walkthrough of these steps here.

GENERAL RE|ENGAGE QUESTIONS

How do I bring re|engage to my church?

Please fill this application out and someone from the resources team will reach out shortly with next steps.

I’m in Dallas and I have a question about attending re|engage at Watermark. Who should I contact?

Please email reengage@watermark.org.

Is re|engage available in Spanish?

Yes, the curriculum has been translated into Spanish and is available for purchase on our website. We also have the following available in Spanish:

  • Open Group Curriculum
  • Open Group Guide
  • Small Leader Training Guide (without videos)
  • Several Testimony Videos
What is marriagehelp.org?

Marriagehelp.org is the re|engage website built specifically for participant use. It includes resources and marriage stories.

GENERAL RE:GENERATION QUESTIONS

How do I bring re:generation to my church?

Please fill this application out and someone from the resources team will reach out shortly with next steps.

Is re:generation available in Spanish?

Unfortunately, we do not offer re:generation in Spanish. We are working to get it translated so check back in the future!

I’m in Dallas and I have a question about attending re:gen at Watermark. Who should I contact?

Please email regen@watermark.org.

What is regenerationrecovery.org?

regenerationrecovery.org is the re:generation website built specifically for participant use. It includes testimonies, worksheets and struggle specific resources.

Do you offer re:generation for students?

The re:generation for Students curriculum is currently being piloted. Check back Fall 2020 for more details!

How is re:generation different than other recovery ministries?

If we could describe the re:generation difference in one word, that word would be discipleship. Re:generation is spiritual formation through the vehicle of recovery. Our goal for participants is full devotion to Christ in all areas of life. With this as our foundation, some of the main differences between re:generation and other recovery ministries include: a discipleship focus, daily lessons, emphasis on scripture memory and prayer, integration and participation with the church, real time leadership training, no separation based on struggle, and lastly, extended curriculum for victims of abuse. For a more in-depth explanation of these differences, see the re:generation Difference Page.

What’s the difference between Groundwork 1 and Groundwork 2?

Groundwork Book 2 is an additional six weeks of content for people who finish the first six weeks of Groundwork and are waiting for a step group to launch. Many have asked for extra curriculum during the waiting period for a step group. Groundwork Book 2 is optional, and participants do not need to purchase or even complete the Book 2 to be eligible for a step group (Groundwork Book 1 does need to be completed to move into a step group). If participants are waiting to get into a step group after they complete Groundwork 1, Groundwork 2 is a great tool to continue to connect with God daily.

CONFERENCES

I am attending a conference and have a food allergy.

Please list allergy information on your registration and we will provide suitable options. If you have already registered and did not list allergy information, please let us know here.

Is there a deadline to sign up for a conference?

There is no deadline, however, we strongly recommended signing up at least two weeks in advance to ensure availability of conference materials.

Can we stream the conference?

Unfortunately, we do not stream any conferences.

Do you offer conference audio recordings?

Conference audio is only available to participants of the conference.

We already signed up with a group discount, but we are signing up more people. Can we still get a group discount?

Yes, we would be happy to credit back the difference of the price you paid to the price of the current group discount. Please email us at resources@watermark.org for a refund.